MoleQ POS (Point of Sale) system had been used by the Asian supermarket chains all across the U.S. for over a decade. The software offers a wide range of functions on the frontend for the cashier. Also, a backend software comprises of detailed management features for product and pricing control, Point of Sale Configuration, Staff Management, Accounts, and a comprehensive set of Reports.
As many customers became more tech-heavy after the owner passing supermarket business to their second or third young generations. Many customers reported to the company that they want to find a more easier way to use the MoleQ Point Of Sale Software to place a purchase order to vendors and tracking the inventory at the same time. The customer wants to abandon the traditional paper ordering method as well as the manual tracking system, instead they want to adopt a digital solution to their system.
The company has decided to enhance functions into the backend software and pairing an application that helps customers to achieve this goal.
We talked to customers’s supermarket managers to learn their difficulties when placing a purchase order to wholesale vender, as well as the receiving process. Then narrowed down to 4 main problems that they are facing:
Base on the problems that we found from the customer, we have decided to add an item setting a new section in our backend software for the case setting. And design a new software addressing the issues with a potential solution for staffs to use.
Adding a Purchase Field to the back-office software to allow users to edit wholesale case prices from different vendors into their system.